Privacy Policy
Last Updated: September 6, 2026
Danielle Gerkens (“Danielle,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit this website, contact us, book or purchase a service, subscribe to communications, or otherwise interact with Danielle Gerkens.
By using this website or providing personal information, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Appointment and booking information
Information submitted through contact forms
Information provided through intake forms or questionnaires
Communications you send by email, text, or other means
Preferences or information you voluntarily provide in connection with a session, event, or service
Transaction and payment-related information
Payment information may be processed directly by third-party payment providers. We generally do not directly receive or store complete credit or debit card numbers when payments are processed through these providers.
We may also automatically receive certain technical information when you visit the website, such as your IP address, browser type, device information, pages visited, referring pages, and general usage information through cookies, analytics, and similar technologies.
2. Information Related to Sessions
When booking or participating in a service, you may voluntarily provide information concerning your goals, experiences, wellbeing, preferences, boundaries, or reasons for seeking a session.
Please only provide information you are comfortable sharing and that is reasonably relevant to your services.
Danielle Gerkens is not a healthcare provider, and this website and associated services are not intended to function as a medical record system.
3. How We Use Your Information
We may use personal information to:
Schedule and manage appointments
Provide requested services
Process and administer purchases
Communicate regarding appointments, inquiries, events, or services
Respond to questions and requests
Maintain appropriate business and transaction records
Provide customer support
Send administrative communications, confirmations, reminders, and service-related information
Send marketing or promotional communications when permitted
Operate, maintain, analyze, and improve the website and client experience
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory obligations
4. Email & Marketing Communications
If you choose to join an email list or otherwise consent to receive marketing communications, we may send occasional information regarding services, events, offerings, availability, or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication.
Appointment confirmations, booking notices, policy updates, receipts, and other service-related communications may still be sent when necessary to administer services you have requested.
5. How Information May Be Shared
We do not sell your personal information for money.
We may disclose information to service providers that assist in operating the website and business, such as providers responsible for:
Website hosting
Scheduling and appointment management
Payment processing
Email and communications
Video conferencing
Analytics
Business administration
Professional or technical services
Depending on the services you use, these providers may include platforms such as Squarespace, Acuity Scheduling, PayPal, Venmo, Zoom, and other providers used in connection with the business.
These third parties process information according to their own terms, privacy policies, and applicable legal obligations.
Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, enforce agreements, protect our legal rights, investigate suspected fraud or misuse, or protect the safety or rights of Danielle Gerkens or others.
6. Cookies & Similar Technologies
This website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure performance, and improve the visitor experience.
Third-party services integrated into the website may also use cookies or similar technologies according to their own privacy practices.
Where applicable, you may be able to manage certain cookie preferences through website controls or your browser settings.
Disabling cookies may affect the functionality of certain portions of the website.
7. Analytics
We may use website analytics tools to better understand how visitors interact with the website.
Analytics information may include pages viewed, approximate location, device or browser information, referral sources, and other website usage data.
This information is generally used to understand website performance and improve services, content, and user experience.
8. Payment
Payments may be processed through third-party payment processors.
Payment providers may collect financial information necessary to complete your transaction. Their collection and processing of payment information is governed by their respective privacy policies and terms.
We encourage you to review the privacy practices of any payment service you choose to use.
9. Scheduling & Third-Party Platforms
Appointment scheduling and related communications may be facilitated through Squarespace, Acuity Scheduling, or other third-party services.
Virtual sessions may also use services such as Zoom, telephone providers, email, or other communication platforms.
Information transmitted through these services is also subject to the applicable provider's privacy and security practices.
10. Confidentiality
Information voluntarily shared during private sessions is treated with care and discretion.
However, Reiki, intuitive healing, psychic-mediumship readings, and related services are not medical or mental health treatment. Communications with Danielle Gerkens should not be assumed to carry the same legal privilege or confidentiality protections that may apply to communications with certain licensed healthcare, legal, or mental health professionals.
Please review the Client Disclaimer and Client Consent & Liability Waiver for additional information regarding the nature of these services.
11. Data Security
We take reasonable administrative and technical measures appropriate to the nature of the business to help protect personal information.
However, no website, electronic communication, storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.
You should therefore use reasonable care when deciding what information to transmit electronically.
12. Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal or tax obligations, resolve disputes, enforce agreements, or fulfill other legitimate business purposes.
Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise disposed of as appropriate.
13. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include rights to request access to, correction of, or deletion of certain personal information and to obtain information regarding how your personal information is handled.
You may also withdraw consent to certain optional communications, including marketing emails.
Requests may be submitted using the contact information below. We may need to verify your identity before completing certain requests.
Some information may need to be retained when permitted or required by law, including transaction, tax, fraud-prevention, or other legitimate business records.
14. California Privacy
California residents may have additional rights concerning their personal information under applicable California privacy laws.
The availability and scope of these rights depend on applicable legal requirements and circumstances, including whether a particular law applies to the business.
We will respond to valid privacy requests as required by applicable law.
We will not unlawfully discriminate against an individual for exercising applicable privacy rights.
15. Children's Privacy
This website and services are primarily intended for adults.
We do not knowingly collect personal information online from children under 13 without appropriate authorization.
Services for individuals under 18 are subject to any applicable parental or legal guardian consent requirements.
If you believe that a child has provided personal information through this website inappropriately, please contact us.
16. Third-Party Websites
This website may contain links to websites, social media platforms, booking services, payment providers, or other resources operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage you to review the privacy policies of those providers before providing personal information.
17. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, services, technology, or applicable requirements.
The current version will be posted on this page with the applicable “Last Updated” date.
18. Contact
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:
Danielle Gerkens
Los Angeles, California
info@daniellegerkens.com